Airport Jobs in Edmonton

Bilingual Customer Experience Specialist 

Job Details

Hiring Organization Air Canada
Post Name Bilingual Customer Experience Specialist
Qualification Any Graduate
Industry Private
Employment Type Full-Time
Work Hours 8 Hours
Salary CAD 16 To CAD 18 Per Hour
Location Edmonton, Alberta, Canada T9E 0V3 

The Opportunity

Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Edmonton Airport. In this customer-facing position, you will play an important part in ensuring that.

All flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations. If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role.

What Your Day-To-Day Looks Like 

As a Customer Experience Specialist at Edmonton airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: 

  • Conduct passenger check-in
  • Assist pre-boarding passengers and provide information on flight schedules and routes
  • Prepare and issue tickets and boarding passes

Your Benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including:

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one
  • Choose how you’d work with us. We have both full-time and part-time opportunities available
  • We value your well-being which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
  • Training and development tools to help unlock your full potential.

Qualifications

Skills And Experience Required

  • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program
  • Availability to work in shifts
  • Previous customer service experience
  • Excellent communication and teamwork skills
  • Proven problem-resolution skills and the ability to effectively multi-task
  • The ability to work within strict timelines in order to maintain on-time departures
  • Eligible to work in Canada
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to the Transport Canada site for more details.

Linguistic Requirements

Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi

Let Your Career Take Flight 

Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight.

Diversity And Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce that reflects the diversity of our customers, and communities, in which we live and serve.

Apply Now

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