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Case Manager

Job Details

Hiring Organization St. Joseph Center
Post Name Case Manager
Qualification Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services, or a related field.
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 25 To USD 30 Per Hour
Location Los Angeles, California, United States 90291

Job Description

Company Description


Since, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.

The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Summary

The Case Manager II works as a team member with social service professionals and paraprofessional staff ensuring the delivery of quality care in accordance with the rules and regulations established as well as adhering to the mission of St. Joseph Center.


The Case Manager II key areas of responsibility include:

Key Areas of Responsibility:

  • Develop and maintain strong ties to the court systems, community, and law enforcement.
  • Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to obtain appropriate permanent housing.
  • Develop and maintain strong collaborative relationships with other service providers involved in the client’s care.
  • In the absence of the program manager, Case Manager II with assist with day to day operations of the ODR team
  • Provide crisis support/screening to other case managers on the ODR team.
  • Maintain appointment scheduling of psychiatric appointments for clients.

Essential Duties:

  • Attend monthly clinical meetings with the ODR team and SJC team.
  • Lead weekly team check-in meetings.  Lead weekly team meetings in absence of the program manager.
  • Participate in case conferencing meetings, clinical consultation meetings, and other community meetings.
  • Respond to referral assignments within program expectations. Initiate and complete necessary tasks prior to the client’s release date.
  • Provide case management and supportive services to meet the needs of each individual.
  • Build trust and rapport with individuals exiting/recently exiting the jail system. Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
  • Link clients to physical health, mental health, and other supportive services.  Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
  • Keep highly organized files for each client and enter data and progress notes into the appropriate electronic databases.
  • Ensure court progress report and all other documentation is completed in a timely manner.
  • Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
  • Participate in case conferencing meetings and other community meetings.
  • Coordinate with other outreach teams in joint outreach efforts.
  • Ensure timely and regular meetings with clients in jail settings, street outreach locations, client homes, and/or homeless encampments.

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.


Knowledge, Skills & Abilities:

  • Must be highly motivated and a self-starter.  The ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent organizational skills and the capability to work in a fast-paced environment.
  • Strong knowledge of services and resources.  Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, and Housing First.
  • A bilingual background is a plus.
  • The position requires an ability to work flexible hours including some early mornings and evenings.


  • Two years of experience providing services to highly vulnerable populations.


  • Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services, or a related field.

Direct Reports:

  • This position has no direct supervisory responsibilities.

Computer Skills:

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to use widely supported internet browsers.
  • Ability to use electronic health records and other various electronic databases.

Certificates, Licenses, and Registrations:

  • Valid California Class C Driver License.
  • Valid automobile liability insurance.

Travel Requirements:

  • Travel to client sessions, and meetings at multiple St. Joseph Center sites, and at community partners’ locations as needed.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and make and receive telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Additional Information

Employment with St. Joseph Center is contingent on the completion of a satisfactory background check.

For consideration, please submit a cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran.

All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current “EEO is The Law” poster as part of the application process. A link to the current poster is located here.

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