Consulting Jobs in Chicago

Associate Consultant

Job Details

Hiring Organization Northern Trust
Post Name Associate Consultant
Qualification Bachelor’s Degree required
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 3500 To USD 4500 Per Month
Location Chicago, Illinois, United States 60603

ROLE SUMMARY

Northern Trust Asset Management (NTAM) is an investment management firm with over a trillion dollars entrusted by investors around the globe to help them navigate changing market environments, so they can confidently realize their long-term objectives.

This Associate Consultant role is responsible for ensuring a successful client onboarding experience for NTAM Clients and their relationship managers. This person will assist in resolving data-related issues to meet Service Level Agreements and data analysis.

Identification of strategic solutions to improve the overall lifecycle. The role will work with Investment Operations partners to improve processes and Technology partners to implement infrastructure enhancements.

PRIMARY DUTIES AND RESPONSIBILITIES

As an Associate Consultant on the Client Ops Data team, you will help to drive operational excellence across the practice. Day-to-day responsibilities include:

  • Account onboarding, data analysis, and correction of onboarding inconsistencies
  • Ensure completeness and consistency of information across NTAM’s systems. Monitor KPIs to measure effectiveness and implement process improvements
  • Actively participate in the reimagining of our client experience by collaborating with technology, investment operations, and client servicing teams
  • Collaborate with teams throughout Investment Operations to assist in data analysis and problem resolution
  • Daily interaction, issue escalation, and resolution with internal and external partners including Global Custodians, Fund Accountants, Trading Counterparties, other service providers, and vendors
  • Collaborate with NTAM operational leaders, peers, and technology to achieve scale and operational excellence while mitigating business and regulatory risk and losses
  • Assist in the development of a robust governance and control framework for Client Administration
  • Help drive initiatives to strengthen the first line of defense, instilling a culture of continuous improvement and strong policy and procedure documentation and processes to reduce operational risk.

NECESSARY KNOWLEDGE AND SKILLS

  • Understanding of the investment management business, multiple asset classes, and investment/financial technology systems within an Asset Management setting
  • Demonstrated passion for analytics, data, client onboarding, and investment products 
  • Problem-solving, analytics, influencing, facilitation, and consensus building
  • Dynamic relationship building and partnership skills; a strong collaborator with experience leading initiatives across multiple groups and stakeholders
  • Outstanding communication skills, both written and verbal, with demonstrated ability to develop materials and effectively present to and persuade executive audiences 
  • Experience in driving digital and automation-driven transformation to drive efficiencies and scalability
  • Strong situational awareness and decision-making capabilities 
  • Flexibility and ability to rapidly adapt to change and shifting business priorities  
  • Global outlook with sensitivity and awareness of social and cultural differences

NECESSARY EXPERIENCE AND EDUCATION

  • 5+ years in operational or service roles in the financial services industry with expertise in client onboarding and client servicing;  Asset Management experience is highly preferred
  • Strong commercial sense with demonstrated ability to take industry trends, innovative behaviors, data analytics, and automation to drive growth, profitability, and risk management
  • Track record of developing and driving transformation, vision, and plan while managing change across diverse cultures and stakeholders
  • Bachelor’s Degree required

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