CPS Jobs in Houston

CPS FBSS Supervisor II

Job Details

Hiring Organization Texas Department of Family and Protective Services
Post Name CPS FBSS Supervisor II
Industry Government
Employment Type Full Time
Location Houston, Texas, United States 77054


Performs highly complex (senior-level) consultative services, technical assistance, and supervisory work. Work involves planning, developing, and implementing an agency program and providing consultative services.
And technical assistance to program staff, governmental agencies, community organizations, or the general public. Plans assign and supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions:

  • Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings
  • Selects manages and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.
  • Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.
  • Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements
  • Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, and legal, medical, educational, and other community resources.
  • Makes casework decisions regarding the removal and placement of children, and works with county and district attorneys on legal measures to initiate Child Protective Services cases.
  • Performs other duties as assigned and required to maintain unit operations
  • Promotes, monitors, and ensures that respect is demonstrated for cultural diversity. 
  • Attends work regularly in accordance with agency leave policy
  • Oversees the work of assigned staff, and confers with staff on program issues and problems in order to identify solutions.
  • Evaluates unit performance through case readings, computer reports, and observations of unit operations to ensure unit compliance with policies, procedures, and service control requirements.
  • Implements program guidelines, procedures, policies, rules, and regulations; and monitors compliance with policies and procedures.
  • Provides training or technical assistance in a program area.
  • Assists in preparing management reports, analyses, and correspondence on the effectiveness of program activities.
  • Assists in the development of program guidelines, procedures, policies, rules, and regulations.
  • Assists in the preparation of program budget requests.
  • May prepare and conduct presentations for citizens, clients, staff, management, or elected officials.
  • Plans assign and supervise the work of others.
  • Performs related work as assigned.

Knowledge Skills Abilities:

  • Knowledge of agency policies and procedures.
  • Skill in effective verbal and written communication.
  • Skill in establishing and maintaining effective communication.
  • Ability to operate a personal computer and use various software packages.
  • Ability to prepare clear and concise reports.
  • Ability to gather, assemble, correlate and analyze facts.
  • Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals, families, tribes, and communities, and protects and preserves the dignity of each.
  • Ability to articulate an understanding of the intersection between race and poverty and the difference in outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment or services
  • Knowledge of program planning and implementation; of the laws and regulations related to child care, abuse, and neglect; of child development principles and theories; of community social services resources; of the laws and regulations related to child and adult protective services; of gerontology; and of crisis intervention techniques
  • Skill in interviewing and conducting individual needs assessments.
  • Ability to negotiate available services; communicate effectively; and to plan, assign, and supervise the work of others.

Registration or Licensure Requirements:

Initial Selection Criteria:

  • Successful completion of any associated assessment
  • Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus eighteen months of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. OR was previously employed as a Child Protective Services Supervisor I in Family and Protective Services.
  • Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families.

Additional Information:

This position may be filled as a CPS Supervisor I or II. Factors such as education and experience may be considered when establishing the starting salary. Applicants for this position who are screened for further consideration are required to complete an assessment to determine their eligibility to be considered for an interview.
Additional information about the assessment, including class locations, the registration process, and study materials may be found in the Jobs section of the DFPS internet here. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.
Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.

Note: There is no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor’s Military Crosswalk here. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

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