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Assistant – Patient Care Services

Job Details

Hiring Organization Fortis hospital Bannerghatta road
Post Name Assistant – Patient Care Services
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 10000/- To 12000/- Per Month
Location Bengaluru, Karnataka, India 560076

Job Description

  • OPD Management and Consultants Coordination.
  • Registration and billing
  • Telephone operations.
  • Appointment and Scheduling.
  • Canceling / rescheduling appointments whenever necessary by calling and informing the concerned patients
  • Information delivery
  • Supervising the Reception- by handling queries, inquiries, and  lab reports
  • Update of Contact details of consultants/ star dials and extension numbers
  • Preparing Indent of Consultant Chambers.
  • Compiling  FOS data and sending it to the concerned OPD executive who is in charge  of consolidating data
  • Issuing Keys & Lockers of the drawers.
  • Supervising and checking daily  MIS before sending it.
  • Service recovery in that Area.
  • Training of the HIS modules in the front office with the power users.
  • Maintaining attendance, leave & delays in absenteeism of the Consultants.
  • Giving on-the-job training.
  • Room Readiness.
  • Inventory of the stationery.
  • Interdepartmental coordination (Wards, H/K, Maintenance, Stores, Admin, IT)
  • Handles patient grievances (regarding waiting period for the Drs and non-availability of appointments)

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