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Contract Specialist II

Job Details

Hiring Organization Texas Health and Human Services Commission
Post Name Contract Specialist II
Qualification Any Graduate 
Industry Government
Employment Type Full Time 
Work Hours 8 Hours
Salary USD 3081 To USD 4866 Per Month
Location Dallas, Texas, United States 75051

Job Description:

Contract Specialist II

The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Contract Specialist II position in Access and Eligibility Services (AES), Finance and Contract Operations (FCO) Division.

AES is driven by its mission to connect Texans to services by helping individuals and families in need of food, medical care, cash assistance, and other social services. The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence, taking pride in your work, embracing differences as a source of strength, accomplishing more through partnership, leading by example, and ongoing continuous improvement.

This position performs complex (journey-level) contract management work including contract enrollment, maintenance, and monitoring. Work involves developing and evaluating a broad range of contracts.

Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Provides orientation and technical assistance on program rules and policies to contractors. Develops, negotiates, and processes contracts and amendments for community care services programs.

Conducts monitoring of contract performance including service delivery and fiscal monitoring. Participates in State Office of Administrative Hearings. Develops, implements, and monitors corrective actions and/or sanctions.

Investigates and validates the individual, community, and department staff complaints relating to contract performance. Interprets and clarifies standards, policies, and procedures to improve program operation and performance.

Reviews contractor billings and resolves billing rejections, problems, and/or issues. This position handles relatively complex contract applications and assists with projects. This position provides information and technical assistance to contract staff.

Identifies training needs, assists with the development of training materials, and may provide guidance to contract or department staff to enhance performance, correct non-compliance issues, provide consistency and improve the quality of services to individuals. This position will carry out special assignments as required by the contract administration manager. May be assigned additional duties.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. All employees hired under this job posting are required to work the hours of 8 AM to 5 PM for the first six months of employment.

Supervisors may consider alternate work schedules after the first six months of employment based on performance, responsibility, and the needs of the team. However, alternate work schedules are not guaranteed.

Support ensures compliance with and behaves in a manner that reflects the AES values in support of the AES mission and vision. Must also perform other duties as assigned and necessary.


Identifies the need for service providers and takes appropriate action(s). Participates in work groups to make recommendations to change contract-related documents. Monitors legal and regulatory requirements pertaining to contracting.

Handles routine reporting activities and special projects/tasks internal/external to the unit as assigned. Provides orientation and technical assistance on program rules and policies to contractors, stakeholders, internal HHSC staff, and the community.
(Percentage of Time Spent on Tasks = 10%)


Prepares and maintains contract documents in accordance with policy and procedures. Assists with developing contract administration policies and procedures. Initiates, develops, negotiates, processes, and manages contracts, renewals, and amendments for community care services programs. Uploads required documents to HHSC contracts repository system.
(Percentage of Time Spent on Tasks = 10%)


Completes all required pre-monitoring activities. Completes contractor screening criteria prior to formal monitoring to verify the legal entity’s business information and status. Reviews contractor history that includes reviewing the contractor’s HHSC licensure status, regulatory compliance history, previous fiscal year expenditures, and Adverse Action Review Committee (AARC) activity since the previous monitoring to assess the contractor’s performance as applicable to the contract type.

Prepares applicable program and fiscal compliance monitoring tools, Monitoring Workbook, and Individual Work Papers (IWP) by entering information that is readily available, such as legal entity name, contact numbers, review dates, review periods, payment information, etc.

Prepares common forms that include entrance and exit conference forms. Pulls electronic visit verification (EVV) visit logs and units of service tables and reviews for missing data. Sends inquiries to EVV Vendor or EVV Operations about missing data or missing reports. Reviews COGNOS billing/payment report.

Completes and sends the notice of Scheduled Contract and Fiscal Compliance Monitoring at least 20 days before the monitor review following notification protocol. Selects the monitoring sample.

Determines the review period. Ensures the sample is sent to the contractor two business days before the monitor review. Schedules monitor reviews within the established timeframes. (Percentage of Time Spent on Tasks = 20%)


Monitors contractor performance to ensure compliance with State and Federal regulations by conducting contract compliance on or off-site. Plans and conducts investigations resulting from allegations made about contractors.

Monitors contract performance by examining billings and eligibility determinations for compliance with terms of contract and policies and recommends actions or sanctions of contracts, and tracks them through completion. (Percentage of Time Spent on Tasks = 50%)


Provides guidance regarding contract administration, policies, and procedures to contractors, stakeholders, internal HHSC staff, and the community. Assists other team members.

Supports, ensure compliance with, and behaves in a manner that reflects the AES values in support of the AES mission and vision. Must also perform other duties as assigned and necessary. (Percentage of Time Spent on Tasks = 10%)

Knowledge Skills Abilities:

List the knowledge, skills, and abilities critical to performance in this position: Journey-level knowledge of contracting and procurement regulations, negotiating contracts, developing contracts, business administration and accounting principles and practices, and of policies and procedures of contract management.

Knowledge of contract enrollment and maintenance procedures, regulations, and policies. Knowledge of local, state, and federal laws and regulations regarding contract enrollment, maintenance, and administration.

Knowledge of community care services programs, policies, rules, and regulations. Skill in managing multiple priorities and projects and meeting tight deadlines. Skill in communicating effectively both verbally and in writing. Skill in formulating written communication for various audiences.

Skill in the use of a computer and applicable software. Ability to evaluate contracts and recommend continuation or termination of contracts, or adverse actions; to evaluate fiscal data for reasonableness, necessity, and conformity with contract requirements.

Ability to interpret policies, procedures, and regulations regarding contract enrollment. Ability to gather, assemble, correlate, and analyze facts. Ability to organize workload and set priorities. Ability to problem solve and mediate.

Ability to write and edit contract requirements and specifications and to negotiate features of a contract. Ability to effectively communicate orally and in writing. Ability to provide guidance to others. Ability to work in a team environment.

Registration or Licensure Requirements:

Certified Texas Contract Manager (CTCM). Certification completion is required between the sixth (6th) and the twelfth (12th) month of employment.

Initial Selection Criteria:

  • Experience in interpreting policies, rules, and regulations of State and/or Federal laws.
  • Experience in making decisions based upon interpretation of federal and state laws.
  • Experience in HHSC Community Care Services preferred. Experience in contract management and monitoring preferred.

Additional Information:

Contract Specialist duties will require some travel including overnight stays. The percentage of travel may increase over time based on demand. Employees must have a valid driver’s license to perform duties.

Applicants may not have a history of substantiated fraudulent activity against HHSC or any programs it administers. Applicants who have a non-fraud overpayment with an outstanding balance must agree to repay the overpayment balance as a condition of employment.

In compliance with the American Disability Act (ADA), HHS agencies will provide reasonable accommodations during the hiring process and selection process for qualified individuals with a disability.

If you need assistance completing the online application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodations to participate in the interview process, please notify the person scheduling the interview. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

MOS Code:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include 51C, LS, SK, 3044, and 6C0X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. 

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