High Paying Jobs In Houston TX

Description

Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

As a Local Business Partner of Emerson, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Process Control & Safety Systems
• Reliability Solutions & Services
• Control Valves & Regulators
• Isolation Valves & Actuation
• Oil & Gas Automation
• Pressure Management
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Overview:

Under the general supervision of the Supervisor, Inside Sales, the Sales Assistant provides general sales and customer administration support.

DUTIES AND RESPONSIBILITIES:

• Interfaces with customers by phone, email, and fax to address customer concerns and questions. Involves sales as appropriate to address customer issues.
• Transfer quotations into the business system and enter on appropriate manufacturing/assembly facility.
• Ensure timely delivery of product documentation and shipment of backlog.
• Monitor shipment schedules provide schedule updates to customer, and expedites production as required.
• Ensure all order-related documentation is submitted in a timely manner using established procedures.
• With direction from Inside Sales, responsible for entering change orders.
• Assist Inside Sales with invoicing and associated documentation.
• Responsible for reviewing and monitoring commission reconciliation.
• Monitor past due payables and work with Sales Team and accounting to meet corporate goals for collections.
• Responsible for portal order confirmations and ship confirmations as required
• Assist the Sales Team with copying, filing, typing, collections, and general administration activities.
• Responsible for providing suggestions to improve work processes, including a reduction in non-conformance, increased efficiency, profitability, hit-rate, and customer satisfaction.
• Perform related duties as required.
• Develop and maintain awareness of all products and services provided by Puffer-Sweiven.
• Performs other related duties.

QUALIFICATIONS:

Education/Knowledge:

• High School education required with some college business coursework preferred.

Experience/Skills:

• Knowledge of office administrative procedures, use, and operation of standard office equipment.
• 2+ years of office administrative experience.
• Strong knowledge of various computer software applications including MS Office, business systems, and principal-provided sizing programs.
• Strong written and verbal communication skills.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Competent in the use of various communication methods including customer data tools, email, internet, and FTP sites.

COMPETENCIES:

• Good interpersonal skills – develops and maintains rapport and trust with both internal and external customers, demonstrates approachability.
• Good organizational skills – prioritizes and efficiently completes competing tasks, pays attention to details, verifies information as appropriate, and detects and corrects errors.
• Good problem-solving skills – ability to identify problems, implement appropriate solutions and recognize when assistance is needed.
• Good teamwork – identifies with the team and its goals and contributes to the group’s effectiveness.
• Good customer service skills – provides prompt and personalized assistance to customers and manages customer expectations relative to deliverables and timeframes.
• Exhibits professionalism – projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the Company.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is to be conducted primarily in the office, however, some work may be done in shop or warehouse environments and some work may be conducted remotely via technology.

• Must be able to wear a minimum level of required Personal Protective Equipment (PPE) without restriction which may include but is not limited to: safety glasses and hearing protection.
• Must have the ability to perform work with occasional walking, standing, reaching, stooping, and kneeling.
• Long hours on a computer keyboard. Prolonged periods of standing and/or walking.

Employment at Puffer-Sweiven LP or any of its affiliates is employment-at-will.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by employees of this position. Employees may be required to perform job-related tasks other than those specifically presented in this description.