High Paying Jobs In Houston TX

Sales Assistant

Job Details

Hiring Organization Puffer-Sweiven
Post Name Sales Assistant
Industry Private
Employment Type Full Time
Location Houston, Texas, United States 77477


Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.


As a Local Business Partner of Emerson, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

  • Process Control & Safety Systems
  • Reliability Solutions & Services
  • Control Valves & Regulators
  • Isolation Valves & Actuation
  • Oil & Gas Automation
  • Pressure Management
  • Specialty Pumps & Rotating Equipment
  • Instrumentation
  • Maintenance & Repair Services


Under the general supervision of the Supervisor, Inside Sales, the Sales Assistant provides general sales and customer administration support.


  • Interfaces with customers by phone, email, and fax to address customer concerns and questions. Involves sales as appropriate to address customer issues.
  • Transfer quotations into the business system and enter on appropriate manufacturing/assembly facility.
  • Ensure timely delivery of product documentation and shipment of backlog.
  • Monitor shipment schedules provide schedule updates to customer, and expedites production as required.
  • Ensure all order-related documentation is submitted in a timely manner using established procedures.
  • With direction from Inside Sales, responsible for entering change orders.
  • Assist Inside Sales with invoicing and associated documentation.
  • Responsible for reviewing and monitoring commission reconciliation.
  • Monitor past due payables and work with Sales Team and accounting to meet corporate goals for collections.
  • Responsible for portal order confirmations and ship confirmations as required
  • Assist the Sales Team with copying, filing, typing, collections, and general administration activities.
  • Responsible for providing suggestions to improve work processes, including a reduction in non-conformance, increased efficiency, profitability, hit-rate, and customer satisfaction.
  • Perform related duties as required.
  • Develop and maintain awareness of all products and services provided by Puffer-Sweiven.
  • Performs other related duties.



  • High School education required with some college business coursework preferred.


  • Knowledge of office administrative procedures, use, and operation of standard office equipment.
  • 2+ years of office administrative experience.
  • Strong knowledge of various computer software applications including MS Office, business systems, and principal-provided sizing programs.
  • Strong written and verbal communication skills.
  • Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
  • Competent in the use of various communication methods including customer data tools, email, internet, and FTP sites.


  • Good interpersonal skills – develops and maintains rapport and trust with both internal and external customers, demonstrates approachability.
  • Good organizational skills – prioritizes and efficiently completes competing tasks, pays attention to details, verifies information as appropriate, and detects and corrects errors.
  • Good problem-solving skills – ability to identify problems, implement appropriate solutions and recognize when assistance is needed.
  • Good teamwork – identifies with the team and its goals and contributes to the group’s effectiveness.
  • Good customer service skills – provides prompt and personalized assistance to customers and manages customer expectations relative to deliverables and timeframes.
  • Exhibits professionalism – projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the Company.


Work is to be conducted primarily in the office, however, some work may be done in shop or warehouse environments and some work may be conducted remotely via technology.

  • Must be able to wear a minimum level of required Personal Protective Equipment (PPE) without restriction which may include but is not limited to: safety glasses and hearing protection.
  • Must have the ability to perform work with occasional walking, standing, reaching, stooping, and kneeling.
  • Long hours on a computer keyboard. Prolonged periods of standing and/or walking.

Employment at Puffer-Sweiven LP or any of its affiliates is employment-at-will.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by employees of this position. Employees may be required to perform job-related tasks other than those specifically presented in this description.

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