Customer Service Representative
Job Details
| Hiring Organization | Western Financial Group Inc. – Canada’s Insurance Broker |
| Post Name | Customer Service Representative |
| Qualification | 12th Pass |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | CAD 15 To CAD 20 Per Hour |
| Location | Houston, British Columbia, Canada V0J 1Z0 |
Are you motivated by sales goals and incentives?
Customer Service Representative (Insurance Broker)
As an Insurance Advisor with Western Financial Group, you will be one of the first faces our customers see when entering a branch. You will represent us and be our advocate for providing the right coverage options to our customers. Provide great service to existing customers and quote insurance coverage.
Here is what a typical day looks like
- Support new and existing customers by offering recommendations for products and services required
- Promote retention of existing customers by building strong relationships and providing quality customer service
- Navigate multiple insurance partner online portals to complete customer applications
- Quote new business through outbound calls and walk-in clients
- Communicate with insurance company Underwriters to ensure evolving guidelines are met
The value you bring
- Experience working from a desktop computer and navigating web-based platforms
- Experience providing excellent customer service
- The ability to communicate professionally in person, over the phone, and through email
- A desire to learn our systems and processes. If you don’t know something, ask!
- Must have a level 1 general insurance license or be willing to obtain
Hours: Full Time – 37.5 hours/week
Location: Houston, BC
Requisition #: 77475
Western Financial Group – Top 100 Canadian Employers
Our people make us who we are and we’re thankful to have been recognized as a Top Employer across Canada! We are looking for great people who share our values and want to share their unique skills with us. Western is on a mission to exceed customer expectations, and that starts with our people. Would you like to be part of our story?
As one of Canada’s top insurance brokers, Western creates security and has provided customized insurance solutions to over 1 million Canadians. For over a century, we’ve secured our neighbors’ future by staying true to our Guiding Principles of Truthfulness, Fairness, Value, and Loyalty.
Health & Wellness
At Western we take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset! Eligible employees receive a competitive compensation package consisting of 3 weeks of vacation, 14 paid wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.