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Service Manager

Job Details

Hiring Organization Sunbelt Rentals
Post Name Service Manager
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 25 To USD 30 Per Hour
Location Houston, Texas, United States 77092

Are you seeking an entrepreneurial, empowering workplace that allows you to:

  • Develop a career track
  • Leverage your current skills while developing new skills
  • Work with an incredible team of people
Sunbelt Rentals–the fastest-growing rental business in North America–is seeking a Service Manager. As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner.

DUTIES & RESPONSIBILITIES

  • Manages the repair and maintenance of company-owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
  • Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
  • Orders parts in order to maintain adequate supplies.
  • Provides training and assistance to staff mechanics.
  • Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
  • Evaluates all equipment after repairs, maintenance, or safety checks.
  • Documents equipment status before and after rental.
  • Handles customer complaints regarding equipment condition or operation.
  • Promote safety awareness
  • Perform quality control checks
  • Update, maintain, and keep organized equipment service records
  • Create, update, close, and bill work orders
  • File warranty claims in a timely fashion
  • Commission New Equipment
  • Order parts, return parts, and perform parts inventory
  • Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
  • Reporting to include: – Equipment due for service – Fleet status Reporting – Equipment Service Record Reporting – Open work order report – Warranty claim summary report – Inventory management – Parts & merchandise detail reporting – Financial and historical trending – Service department financial summary – Shop foreman performance tool – Work order charge back – Halt report – Open PO report – Tech paid hours vs. worked hour report
  • Perform other duties assigned as assigned by the manager.

QUALIFICATIONS

  • Valid driver’s license
  • Extensive experience in the repair and maintenance of self-propelled platforms and lifts
  • Knowledge of work planning and scheduling and other supervisory activities
  • Strong understanding of equipment capabilities and safety requirements.
  • A clear perspective of maintenance and repair issues in the industry
  • Planning and management experience
  • Computer literacy
  • Reporting experience
  • Inventory management experience
  • Principals only. Recruiters, please don’t contact this job poster
  • do NOT contact us with unsolicited services or offers

Apply Now

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