Sunday, September 25, 2022

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Analyst

Job Details

Hiring Organization Intercontinental Exchange
Post Name Analyst
Qualification BA/BS Degree required
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 20 To USD 25 Per Hour
Job Location Type  Work From Home

Job Description

The Business Support Services Analyst is a key member of the Connectivity, Feeds, and Desktop businesses for ICE Data Services.  Once a client is in production, it is the Business Support Services Analyst’s responsibility to make sure that they are billed correctly and that any enhancements/reductions to their services are applied in a timely, accurate, and professional manner.

Taking it one step further, the Business Support Services Analyst functions as the subject matter expert, from a billing and reporting perspective, for our clients. The ideal candidate will be someone who likes continuity in monthly recurring tasks while striving for continuous process improvements.

Responsibilities

  • Accountable for a variety of billing-related initiatives; including proactive trend analysis, retrospective reporting, invoice reconciliation, and customer support regarding billing inquiries.
  • Participate in the Erosion Forecasting meeting; producing: supporting reports, partnering with the Finance Department, and escalating unexpected forecasts to Management.
  • In control of creating/maintaining internal procedures and assisting with special projects as required.
  • Responsible for vetting and managing credit submissions.

Knowledge and Experience

  • Able to analyze and solve problems, prioritize tasks, and work independently
  • Detail-oriented, well-organized, self-motivated, and have the ability to work in a fast-paced environment while being flexible to handle various job assignments
  • Excellent communication skills
  • BA/BS Degree required
  • Expert in the Microsoft Office suite; including Excel, Outlook, Word, PowerPoint, and SharePoint
  • 5+ years of experience, preferable in Finance or similar

Schedule

This role offers work-from-home flexibility of up to 2 days per week

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.

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