Logistics Jobs in Chicago

Logistics Account Executive

Job Details

Hiring Organization Echo Global Logistics – Chicago Headquarters
Post Name Logistics Account Executive
Qualification Bachelors degree
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 3000 To USD 5000 Per Month
Location Chicago, Illinois, United States 60654

At Echo, we are committed to helping our Associates grow their careers. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo’s unique technology. 

Apply today and grow with Echo! As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise, and proactively communicating issues or discrepancies.

Echo is seeking an innovative Account Executive to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs. Our Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts.

As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise, and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo’s unique technology. 

Job Responsibilities:

Partnering within teams and across departments, Account Executives serve as the main point of contact for managing the shipping process for our clients, including ensuring the accuracy and timeliness of billing and proactively notifying the client of any changes. 

  • Manage existing key account relationships and offer solutions based on shipping patterns and needs 
  • Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight, or incorrect billing 
  • Proactively communicate any issues to the client
  • Coordinate all daily shipments through phone, email, and Echo’s client-facing web portal
  • Ensure accuracy and timeliness of billing while proactively notifying the client of any changes
  • Gain competency with Echo’s technology and educate clients on the benefits of leveraging it
  • Partner with other departments across Echo to track shipments, resolve any discrepancies, and file claims completely and correctly in a timely manner 

Qualifications: 

  • Bachelors degree
  • 0-3 years experience
  • Strong communication skills, both written and verbal 
  • Superior business acumen
  • Knowledgeable of relevant modes of transportation
  • Team player mentality 

Work Environment & Physical demands:

This job operates in an office environment and uses a computer, telephone, and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran. 

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