Sunday, September 25, 2022

MTA Jobs In New York City

Operations Analyst

Job Details

Hiring Organization Metropolitan Transportation Authority
Post Name Operations Analyst
Qualification High School Diploma or GED
Industry Government
Employment Type Full Time
Work Hours 8 Hours
Salary USD 41081 To USD 68469 Per Year
Location New York City, New York, United States 10004

Job Description

In order to protect our employees and continue to provide safe and reliable service to our communities, we are requiring all new MTA hires to be fully vaccinated against COVID-19 prior to their start date.

MTA will consider exceptions for religious and medical reasons, where appropriate. “Fully vaccinated” means you must have both doses of a 2-dose vaccine and two weeks have elapsed since the second dose, or have received 1 dose of a 1-dose vaccine and two weeks have elapsed since the dose. Proof of your vaccination status in the form of a CDC vaccine card must be submitted prior to your start date


This position is responsible for performing reconciliation, accounting, and transaction processing activities related to the General Accounting and Fixed Assets functions for multiple Agencies.


  • Handle all phases of monthly agency account analyses & reconciliations
  • Gather, validate and maintain data and other transaction inputs
  • Gather forms and track status
  • Enter transactions in PeopleSoft and the service request management tool
  • Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries
  • Integrate across BSC teams to document, research, and resolve basic issues and errors as assigned. Understand when to resolve or escalate to the supervisor
  • Perform/support cyclical processing and period-end activities
  • Complete assignments as delegated by the supervisor
  • Comply with MTA and BSC policies, practices, and procedures
  • Develop and update operating procedures and training materials as needed
  • Understand the MTA and BSC vision including how individual responsibilities fit into the long-term strategies
  • Track and report status of work
  • Maintain appropriate level of process, functional and technical knowledge and participate in training to continue to develop such knowledge
  • Support other team members as appropriate
  • Ensure that all assignments are completed with the highest quality and within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets
  • Identify and implement continuous improvement initiatives as assigned
  • Participate in user groups as necessary


  • Possess knowledge of General Accounting Principles
  • Working knowledge and use of PeopleSoft or related database software
  • Ability to process requests consistently with general supervision
  • Ability to assess problems and promptly resolve or identify an appropriate team to resolve
  • Strong oral and written communication skills
  • Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization
  • Strong time management skills and ability to manage individual assignments
  • Ability to work in a team environment
  • Strong attention to detail
  • Ability to handle sensitive situations and maintain a high degree of confidentiality
  • Understanding of MTA Finance policies, practices, and procedures preferred
  • Familiarity with performance metrics and the ability to meet identified targets preferred
  • Working knowledge and use of office productivity tools (e.g., MS Outlook, MS Office applications) and web-based applications preferred

Education and Experience

Required Education and Experience:

  • High School Diploma or GED
  • Minimum 1 year of experience in Accounting, Business, or an equivalent combination of education and related experience will be considered

Preferred Education and Experience:

  • Bachelor’s Degree or Associate’s Degree with 1-year relevant experience in Accounting,
  • Business, or related field
  • Experience in a shared service environment

Apply Now



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