Saturday, September 24, 2022

Retail Jobs in Phoenix

Retail Sales Associate

Job Details

Hiring Organization REI
Post Name Retail Sales Associate
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary USD 20 To USD 25 Per Hour
Location Phoenix, Arizona, United States 85032

Job Description

What’s cool about this job

REI is committed to becoming a fully inclusive, antiracist, multicultural organization. To fulfill our brand promise of enabling a life well-lived outside for everyone, we are seeking candidates who demonstrate shared values of diversity, equity, inclusion, and antiracism. 
 
You will serve on a team whose job is to help REI, the nation’s largest consumer co-op, engage with all of its audiences. You will contribute to the success of REI by processing transactions, and selling memberships and other REI products and services to customers.
 
You will help support our 100% satisfaction guarantee by processing customer returns, and completing other unique customer service functions. You will maintain a working understanding of REI products and services and use this understanding to sell products, services, and memberships to our customers.
 
You help to maintain the store’s visual standards and help in keeping the floor stocked with merchandise. REI employees pride themselves on living the REI values. Sound interesting? Keep reading to learn more about this position and life at REI.
 
  • Supports customers by responding to product, membership, and REI service questions, general inquiries, and customer feedback.
  • Helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced.
  • Works with store management, visual merchandising point person, and Sales Leads to maintain visual standards.
  • Promotes the sale of REI goods and services and engages in the steps of REI’s Sales and Service Training.
  • Gives customers product, membership, and service information including but not limited to the REI Mastercard program.
  • Processes purchases, membership, service, and return transactions at the register in alignment with REI’s 100% satisfaction guarantee. Collect payment for goods, make changes, and distribute receipts.
  • Performs unique transactions such as special orders, Outdoor School registration, special ticket sales, and store mail-outs.
  • Identifies, researches, and resolves customer issues.
  • Supports Retail Store Pick-Up by assisting with the receipt of products from trucks and processing customer pick-up.
  • Maintains customer and employee hold area by keeping the area organized and removing items that are beyond the hold dates.
  • Extra duties as assigned

Bring your passion and expertise

Do you aspire to experience new things? Do you thrive in the outdoors and want to help others do the same? Bring your passion to REI and help fulfill our mission to educate, inspire and outfit our customers for a lifetime of outdoor experiences and stewardship! Qualities we look for in our Sales Specialists:
  • Previous retail store experience (preferred)
  • Participates and collaborates with others on one’s own team and across REI for the achievement of business goals.
  • Flexible in one’s viewpoints and positions to support the direction taken by others at REI.
  • Uses business understanding, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • Consolidates information from various sources including feedback from others to reach sound choices.
  • Effective communication skills.
  • Builds rapport with all kinds of people within and outside the organization.
  • Knowledgeable of outdoor activities in assigned department.
  • Considers the ultimate impact of choices and actions on internal and external customers.
  • Works smart by setting effective work goals, establishing priorities, and producing quality work.
  • Uses resources to meet deadlines, and keep others informed of work, plans, and progress toward goals.
  • Acts on opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
  • Availability to work a flexible schedule based on business needs, including evenings and weekends.

Apply Now

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