Customer Service Executive
|Hiring Organization||WHR Solution|
|Post Name||Customer Service Executive|
|Qualification||A bachelor’s degree in administration or a related field.|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||AED 3500 To AED 5000 Per Month|
|Location||Ajman, United Arab Emirates|
Holiday group is one of the renowned hospitality groups in UAE having a chain of Hotels, restaurants, and Retail stores Alcohol in the entire UAE established.
- A leading company in UAE is currently looking for a Female Customer Service Executive
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Eloquent and comfortable when delivering presentations.
Compensation & Benefits
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience in retail, FMCG, Hospitality (F&B)
- Excellent interpersonal and written and oral communication skills.
- Computer skills
- Excellent observation and communication skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Prefer those who are on canceled visas or visit visas.