Overnight Stocking Coach
|Hiring Organization||Walmart Supercenter|
|Post Name||Overnight Stocking Coach|
|Qualification||Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||USD 30 To USD 35 Per Hour|
|Location||Philadelphia, Pennsylvania, United States 19148|
What you’ll do…
Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores, and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction;
Introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
Ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in the budgeting, forecasting, and controlling expenses in the designated business areas to confirm they are indexed to sales;
Monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing
action plans to mitigate shrinkage and ensure sales and profit goals are achieved for business areas.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinates complete, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs;
Identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; demonstrating adaptability and promoting
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
2 years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years of general work experience and 1 year’s supervisory experience. For facilities that sell firearms, I acknowledge that the position for which I am applying will require the successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. Associates will be required to attend and successfully complete all job-required training and assessments (for example, Academy training, Open
Door training, etc.).
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing